Once your return arrives back at the Ffern HQ, we aim to process your refund as quickly as possible. Whilst this typically takes just 1-2 days, we do ask that you allow up to 10 days for this to happen before getting in touch.

By default, a full refund will be added as credit to your ledger account, which will go towards your next bottle of Ffern.

You can check your balance and reimburse credit at any time via the Ffern ledger portal.