Once your return arrives back at the Ffern HQ, we aim to process your refund as quickly as possible. Whilst this typically takes just 1-2 days, we do ask that you allow up to 10 days for this to happen before getting in touch.

If you're return has arrived back with us, rest assured we will process it and send your refund as soon as we can. If there are any problems, we'll reach out to you directly.