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Current Season:
Autumn 23
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FAQ Returns

How do I return my bottle?

To arrange a return, visit our returns page and follow the instructions.

You'll need to enter the email address used for your ledger space. We'll generate your unique returns form. Fill this out - it takes just two minutes - and download your returns label / qr code.

Pack all the contents of your Ffern delivery into the postage box, seal, and affix the returns label to the outside of the pack. Then just drop this at your nearest drop off point.

Please note, bottles received through Golden Tickets are non-refundable.

Read our full returns policy here.

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