Your order status page can be found by following the link in your order confirmation email. This email will have been sent when your order was shipped - it should have the subject line "NAME, Your Ffern parcel is on the way 📦".

Your order status page will display your tracking info, and your unique returns form link, in case you need to arrange a return. You can also do this via ffern.co/returns.

You are also able to access your order history and account details via your account page: https://ffern.co/portal