We will process a full refund for any returned seasonal bottle that arrives back with us, so long as the seal on the main bottle box hasn’t been broken.

Please allow up to 10 days for us to check your return and process the refund.

By default, a full refund will be added as credit to your ledger account, which will go towards your next bottle of Ffern.

You can check your balance and reimburse credit at any time via the Ffern ledger portal.

Please note that bottles received from the Ffern Archive or as an exchange are non-returnable.